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Welcome

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Meet The Team

Get to know the team here at Clearwell Mobility who are on hand to help make your life easier



Here at Clearwell we pride ourselves on our customer service and our staff are more than dedicated to helping our customers find the product that is right for them. Be it a mobility scooter, stairlift or even just a walking stick, we are always happy to go the extra mile to make sure our customers have the best possible experience when shopping at Clearwell. Below you can find out a bit more about the people who keep make Clearwell what it is.

Senior Management

Senior Management

Directors


Duncan Gillett
Managing Director

Duncan has overall responsibility for the smooth running of the company. He provides specialist help to clients requiring stairlifts, powerchairs and riser recliners and works closely with Occupational Therapists and NHS Wheelchair Services.

Duncan co-founded the business in 2004 and remains a substantial shareholder.

Natasha Gillett
Finance Director

Natasha has responsibility for managing the finance and administrative functions of the business. She is also responsible for product compliance issues and health and safety across the company.

Natasha co-founded the business in 2004 and remains a substantial shareholder.

Senior Management


Sally
Senior Showroom Manager

Sally is responsible for our Worthing showroom and coordinates home assessments and motability enquiries.

She has been promoted from Assistant Manager to Senior Manager since joining Clearwell in 2008, reflecting her dedication to her customers and passion for her job.

Kay
Operations Manager

Kay oversees the day to day running of a number of operational areas of Clearwell including aspects of Customer Support, Logistics, Purchasing and Customer Services.

Kay joined Clearwell as Engineering Coordinator and has recently been promoted to this newly created role within the company.

Product Assessors


Howard
Product Assessor

Howard undertakes home assessments for scooters, powerchairs, riser recliners, beds and mobile hoists. Howard specialises in the Motability scheme for scooters and powerchairs and has completed numerous training courses since joining Clearwell in 2009 to ensure that his detailed product knowledge enables him to identify the best product to suit his customer’s requirements.

Simon
Product Assessor

Simon is one of our product assessors and covers the Thames-Valley area. He, like Howard, undertakes assessments for scooters, powerchairs, profiling beds and riser recliners as well as Motability applications. His years of experience in the mobility sector means that Simon can offer the best advice for purchasing the right product for your needs.

Showroom Managers

Showroom Managers

Showroom Managers


Julie
Brighton Manager

Julie has been with Clearwell since 2010 and in that time has gone from Sales Assistant to Assistant Manager and now Manager of the Brighton showroom. Julie and her team are constantly striving to provide excellent customer service at our original showroom in Woodingdean. The Woodingdean showroom can be found opposite Sussex Nuffield hospital.

Justine
Burgess Hill Manager

Justine joined Clearwell in 2013 and has quickly developed her knowledge in key product areas and has the added benefit of being located next to our warehouse and as such has an extensive stock range at hand. She also has our in-house engineer, Shannon, on hand to assist with any technical issues. Our Burgess Hill showroom can be found located on Albert Drive in Burgess Hill, just behind the Tesco superstore.

Diane
Chichester Manager

Diane joined us at Clearwell in 2014 as manager of our Chichester Showroom. Diane frequently hosts talks and demonstrations in and around Chichester at different events. Keep an eye on our Facebook and Twitter for our latest events. Our Chichester showroom can be found in Southgate, just opposite the Law Courts.

Tanya
Crawley Manager

Tanya joined us at Clearwell in 2017 as manager of our new Crawley Showroom. Tanya and her team are on hand in Crawley 6 days a week offering support and advice to help you get the mobility aids you need to help make your life easier.

Jo
Hastings Manager

Jo joined Clearwell in 2016 at the opening of our Hastings showroom and her dedication and professionalism has seen her go from assistant manager to showroom manager. Her team are on hand on the seafront in Hastings and offer a wide range of mobility products and accessories as well as providing wheelchair hire, perfect for days at the seaside.

Eddy
Hove Manager

Eddy joined the team in Hove in 2017 as the Assistant Manager and has since been promoted to Showroom Manager. Her and her team are in hand in Boundary Road 6 days a week and stock a wide variety of mobility aids to purchase and also offer wheelchair hire.

Max
Polegate Manager

Max has been a part of the Clearwell family in Polegate for a number of years and has developed a wealth of knowledge about a wide variety of mobility products in this time. Our Polegate showroom is a short distance from the train station in the town and easily accessible from Eastbourne itself.

Debbie
Seaford Manager

Debbie joined Clearwell in 2010 and since then has gone onto become Showroom Manager of Seaford. Debbie has a wealth of knowledge of the products we stock and is always happy to go the extra mile for her customers. Our Seaford showroom is located on Old Tree Parade, just on the corner of Broad Street.

Josie
Staines Manager

Josie joined Clearwell in 2016 when we acquired the former Keep Able site. Her wealth of knowledge about products and the local area are exceptional and her dedication and willingness to go the extra mile for her customers mean you are always in safe hands at our Staines showroom.

Wendy
Tunbridge Wells Manager

Wendy joined Clearwell at the opening of Tunbridge Wells branch in 2015. She and her team have worked hard to establish the Clearwell name in our new area in Kent and are always going the extra mile for their customers. The Tunbridge Wells showroom is located just opposite Tesco Metro on Grosvenor Road.

Trish
Woking Manager

Trish joined Clearwell in early 2016 as the assistant manager of our Woking showroom and has since been promoted to showroom manager and continues to help us grow the name of Clearwell in Surrey. Trish and her team are on hand 6 days a week to assist you with all your enquiries and questions.

Head Office

Head Office

Head Office Team


Louise
Customer Services

Louise has responsibility of processing and organising all web and phone orders here at Burgess Hill. She also liaises with our courier company to make sure you get your delivery when you need it. She is the first point of contact should you have any problems or issues with any orders you may have placed.

Lucy
Purchasing Assistant

Lucy is based at our Head Office. Her main duties include placing orders to help keep our stock levels at a maximum and keeping track of stock discrepancies. She also places special orders to fullfil customers special orders which are placed at our network of showrooms or taken over the phone at Burgess Hill.

Josh
Human Resources

Josh joined Clearwell in early 2017 and is in charge of our Human Resources department. Josh's main task revolve around recruiting here at Clearwell as well as dealing with general staffing responsibilities such as holidays and staff rotas.

Pauline
Accounts

Pauline joined us in 2015 as Purchasing Assistant and has now joined Trevor in our Accounts Department, supporting him with all of the day-to-day financial processes of the company.

Hugh
Adaptations Surveyor

Hugh joined the Clearwell team in early 2017 as our Adaptations Surveyor. Hugh is responsible for surveying and producing quotes for all stairlift inquiries that come into the company. When he is not out surveying and overseeing the installation of our customers stairlifts, he is available at our head office in Burgess Hill to discuss and advise on all your stairlift needs.

Andrew
Marketing

Andrew has responsibility of designing and producing all printed literature for the company as well as keeping the website up-to-date. He is also tasked with organising special events around the company as well as liaising with local and national press.

Harry
Marketing Assistant

Harry joined us here at Clearwell in 2016 working on a specialised project related to the website and has since joined us on a 2 year Digital Marketing Apprenticeship. His role covers a wide range of marketing tasks in support of Andrew.

Engineering Team

Engineering Team

Engineering Team


Tanya
Engineering Manager

Tanya is our Engineering Manager and is charge of organising our Field Engineers diaries and helping customers with any issues they may be having with their purchases.

Ruby
Engineering Administrator

Ruby supports Tanya with all things engineering. Her main roles include ordering and procuring of parts for engineering jobs as well as Motability insurance claims.

Lance
Field Engineer

Lance is one of our Field Engineers who are on the road 5 days a week visiting customers and helping solve any issues they may be having with their mobility scooters, riser recliners, stairlifts and other larger motorised products.

Justin
Field Engineer

Justin is out visiting customers across the East Sussex area 5 days a week. Our engineers are on hand to provide assistance with any problems they may be experiencing with their scooters, riser recliners and stairlifts.

Adrian
Technician

Adrian is our in-house technician based at our Burgess Hill Head Office. Adrian is tasked with assembling and testing all new mobility scooters and powerchairs while also dealing with return-to-base warranty enquiries.

Logistics

Delivery Team

Logistics


Caitlin
Logistics Coordinator

Caitlin is our Logistics Coordinator and has the responsibility of organising our delivery drivers daily itinerary. This includes all stock deliveries to our network of showrooms as well as arranging the delivery of larger products such as mobility scooters and riser recliners to our customers homes across Sussex, Kent and Surrey.

Roy
Delivery Driver

Roy has been a member of the Clearwell team since 2007. He started off as the warehouse manager/delivery driver, but since 2008 has been exclusively our delivery driver. Roy is tasked with delivering stock to our network of shops across the South East as well as delivering larger items to our customers homes.

Robert
Delivery Driver

Robert joined Clearwell in early 2018 and is our second delivery driver, on the road 5 days a week. Along with Roy, Robert delivers our larger items to customers homes as well as keeping our showrooms full of stock on a daily basis. Robert's dedication and brilliant customer service skills make him a valuable asset to both Clearwell and our customers.

Malcom
Warehouse Manager

Malcom and his team are in charge of the day to day running of the warehouse. They are tasked with keeping the flow of goods in and out of our warehouse moving smoothly and accurately as well as making sure all web and phone orders processed and dispatched to the highest possible standard.

Ben
Warehouse Supervisor

Ben joined our team in 2017 as our new Warehouse Supervisor. Ben is on hand every day to assist Malcom and the rest of his team with every aspect of goods inwards and dispatch in our Burgess Hill Distribution Centre.