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Welcome

Meet The Team

Get to know the team here at Clearwell Mobility who are on hand to help make your life easier



Here at Clearwell we pride ourselves on our customer service and our staff are more than dedicated to helping our customers find the product that is right for them. Be it a mobility scooter, stairlift or even just a walking stick, we are always happy to go the extra mile to make sure our customers have the best possible experience when shopping at Clearwell. Below you can find out a bit more about the people who keep make Clearwell what it is.

Senior Management

Senior Management

Directors


Duncan Gillett
Managing Director

Duncan has overall responsibility for the smooth running of the company. He provides specialist help to clients requiring stairlifts, powerchairs and riser recliners and works closely with Occupational Therapists and NHS Wheelchair Services.

Duncan co-founded the business in 2004 and remains a substantial shareholder.

Natasha Gillett
Finance Director

Natasha has responsibility for managing the finance and administrative functions of the business. She is also responsible for product compliance issues and health and safety across the company.

Natasha co-founded the business in 2004 and remains a substantial shareholder.



Senior Management


Sally
Senior Showroom Manager

Sally is responsible for our Worthing showroom and coordinates home assessments and motability enquiries.

She has been promoted from Assistant Manager to Senior Manager since joining Clearwell in 2008, reflecting her dedication to her customers and passion for her job.



Product Assessors


Howard
Product Assessor

Howard undertakes home assessments for scooters, powerchairs, riser recliners, beds and mobile hoists. Howard specialises in the Motability scheme for scooters and powerchairs and has completed numerous training courses since joining Clearwell in 2009 to ensure that his detailed product knowledge enables him to identify the best product to suit his customer’s requirements.

Simon
Product Assessor

Simon is one of our product assessors and covers the Thames-Valley area. He, like Howard, undertakes assessments for scooters, powerchairs, profiling beds and riser recliners as well as Motability applications. His years of experience in the mobility sector means that Simon can offer the best advice for purchasing the right product for your needs.

Showroom Managers

Showroom Managers

Showroom Managers


Julie
Brighton Manager

Julie has been with Clearwell since 2010 and in that time has gone from Sales Assistant to Assistant Manager and now Manager of the Brighton showroom. Julie and her team are constantly striving to provide excellent customer service at our original showroom in Woodingdean. The Woodingdean showroom can be found opposite Sussex Nuffield hospital.

Justine
Burgess Hill Manager

Justine joined Clearwell in 2013 and has quickly developed her knowledge in key product areas and has the added benefit of being located next to our warehouse and as such has an extensive stock range at hand. She also has our in-house engineer, Andy, on hand to assist with any technical issues. Our Burgess Hill showroom can be found located on ALbert Drive in Burgess Hill, just behind the Tesco superstore.

Diane
Chichester Manager

Diane joined us at Clearwell in 2014 as manager of our Chichester Showroom. Diane frequently hosts talks and demonstrations in and around Chichester at different events. Keep an eye on our Facebook and Twitter for our latest events. Our Chichester showroom can be found in Southgate, just opposite the Law Courts.

Karen
Hastings Manager

Karen joined Clearwell in 2016 as manager of our Hastings Showroom. Her team are on hand on the seafront in Hastings and offer a wide range of mobility products and accessories as well as providing wheelchair hire, perfect for days at the seaside.



Max
Polegate Manager

Max has been a part of the Clearwell family in Polegate for a number of years and has developed a wealth of knowledge about a wide variety of mobility products in this time. Our Polegate showroom is a short distance from the train station in the town and easily accessible from Eastbourne itself.

Debbie
Seaford Manager

Debbie joined Clearwell in 2010 and since then has gone onto become Showroom Manager of Seaford. Debbie has a wealth of knowledge of the products we stock and is always happy to go the extra mile for her customers. Our Seaford showroom is located on Old Tree Parade, just on the corner of Broad Street.

Josie
Staines Manager

Josie joined Clearwell in 2016 when we acquired the former Keep Able site. Her wealth of knowledge about products and the local area are exceptional and her dedication and willingness to go the extra mile for her customers mean you are always in safe hands at our Staines showroom.

Linda
Tunbridge Wells Manager

Linda joined Clearwell at the opening of Tunbridge Wells branch in 2015. She and her team have worked hard to establish the Clearwell name in our new area in Kent and are always going the extra mile for their customers. The Tunbridge Wells showroom is located just opposite Tesco Metro on Grosvenor Road.

Trish
Woking Manager

Trish joined Clearwell in early 2016 as the assistant manager of our Woking showroom and has since been promoted to showroom manager and continues to help us grow the name of Clearwell in Surrey. Trish and her team are on hand 6 days a week to assist you with all your enquiries and questions.

Head Office

Head Office

Head Office Team


Karen
Customer Services

Karen joined Clearwell back in 2008 and has responsibility of processing and organising all web and phone orders here at Burgess Hill. She also liaises with our courier company to make sure you get your delivery when you need it. She is the first point of contact should you have any problems or issues with any orders you may have placed.

Pauline
Purchasing Assistant

Pauline joined us in 2015 and works alongside Desma in placing orders to help keep our stock levels at a maximum. She also places special orders to fullfil customers special orders which are placed at our network of showrooms or taken over the phone at Burgess Hill.

Trevor
Accounts

Trevor joined Clearwell in 2009 and is in charge of our accounts department. When he's not paying the bills and dealing with a variety of other areas, he is in charge of keeping track of any customer stairlift rental payments.

Andrew
Marketing

Andrew has responsibility of designing and producing all printed literature for the company as well as keeping the website up-to-date. He is also tasked with organising special events around the company as well as liaising with local and national press.

Hugh
Adaptations Surveyor

Hugh joined the Clearwell team in early 2017 as our Adaptations Surveyor. Hugh is responsible for surveying and producing quotes for all stairlift inquiries that come into the company. When he is not out surveying and overseeing the installation of our customers stairlifts, he is available at our head office in Burgess Hill to discuss and advise on all your stairlift needs.

Charlotte
Office Administrator

Charlotte is based at our Burgess Hill head office and is in charge of keeping the office running smoothly. Her role encompasses a wide range of tasks and duties which help keep Clearwell running smoothly.

Sarah
Sales Administrator

Sarah joined the Clearwell team in early 2017 as our Sales Administrator and is charge of producing quotations and provides front line support to our network of showrooms.

Josh
Human Resources

Josh joined Clearwell in early 2017 and is in charge of our Human Resources department. Josh's main task revolve around recruiting here at Clearwell as well as dealing with general staffing responsibilities such as holidays and staff rotas.

Harry
Marketing Assistant

Harry joined us here at Clearwell in 2016 working on a specialised project related to the website and has since joined us on a 2 year Digital Marketing Apprenticeship. His role covers a wide range of marketing tasks in support of Andrew

Engineering Team

Engineering Team

Engineering Team


Kay
Engineering Coordinator

Kay is our Engineering Coordinator and is in charge or organising and arranging our Field Engineers diaries. Kay is the first point of contact for customers who are experiencing difficulties with their larger motorised products or who need to arrange services for their scooters or power chairs.

Ruby
Engineering Administrator

Ruby supports Kay with all things engineering. Her main roles include ordering a procuring of parts for engineering jobs as well as Motability insurance claims.

Andy
Field Engineer

Andy joined Clearwell in 2015 as our in-house technician at Burgess Hill nd has since been promoted to Field Engineer. His knowledge of mobility scooters and stairlifts is second-to-none and is factory trained on a wide range of out products.

Simon
Field Engineer

Simon sone of our Field Engineers and is based out of our head office in Burgess Hill. He is on the road 5 days a week supporting our customers across the south east with any problems they may have.

David
Field Engineer

David joined our engineering team in 2016 and is on hand 5 days a week to support our stairlift, mobility scooter and riser recliner customers across Sussex, Kent and Surrey with any problems they may be experiencing with their purchases.

Martin
In-house Technician

Martin is based at our Burgess Hill Head Office and is our dedicated in-house technician. Martin's main tasks including building and setting up all new mobility scooters and powerchairs that come into the company as well as undertaking services and repairs here at our workshop.

Logistics

Delivery Team

Logistics


Lucy
Logistics Coordinator

Lucy is our Logistics Coordinator and has the responsibility of organising our delivery drivers daily itinerary. This includes all stock deliveries to our network of showrooms as well as arranging the delivery of larger products such as mobility scooters and riser recliners to our customers homes across Sussex, Kent and Surrey.

Roy
Delivery Driver

Roy has been a member of the Clearwell team since 2007. He started off as the warehouse manager/delivery driver, but since 2008 has been exclusively our delivery driver. Roy is tasked with delivering stock to our network of shops across the South East as well as delivering larger items to our customers homes.

Darren
Delivery Driver

Darren joined the Clearwell team in early 2015 and has taken up the position of our second delivery driver. Along with Roy, Darren delivers our larger items to customers homes as well as keeping our showrooms full of stock on a daily basis. Darren's dedication and brilliant customer service skills make him a valuable asset to both Clearwell and our customers.

Malcom
Warehouse Manager

Malcom and his team are in charge of the day to day running of the warehouse. They are tasked with keeping the flow of goods in and out of our warehouse moving smoothly and accurately as well as making sure all web and phone orders processed and dispatched to the highest possible standard.