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Welcome

Customer Services

Welcome to Clearwell Mobility customer services. We hope the following pages are helpful. If you cannot find an answer to your question please don't hesitate to email our customer services team or call 01444 253 300. (Lines open Monday - Saturday 9am - 5pm).


New Customers

  • Getting started
  • Placing your order
  • Payment option

 

VAT Relief

  • Why two prices
  • Eligibility for VAT relief
  • Claiming relief from VAT
  • Representatives

 

Order Changes

  • Changes to your order
  • Your rights to cancel
  • Exclusions
  • Cancellation charges

 

Security & Privacy

  • Forgotten passwords
  • Privacy promise
  • Security policy

Delivery

  • Charges and options
  • Home delivery items
  • Special orders

 

Warranty Information

  • Our service charter
  • Types of warranty
  • Scooters and powerchairs
  • Riser recliner armchairs

 

Returns

  • No quibble returns policy
  • How to return items to us
  • Exclusions
  • Refunds
 

Terms & Conditions

  • Use of the website
  • Purchase of products
  • Product descriptions